{"id":5056,"date":"2023-06-29T17:05:19","date_gmt":"2023-06-30T00:05:19","guid":{"rendered":"https:\/\/zoukgroup.com\/singapore\/?page_id=5056"},"modified":"2025-08-16T07:04:51","modified_gmt":"2025-08-15T23:04:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/zoukgroup.com\/singapore\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class='uv-banner-container' role='banner'>\n\t\n\n<div id='block_46dd2ee0fdb8a948b37109c01c2f23b9' class=\"uv-section padding-sides padding-sides\">\n\t\t<div class=\"uv-section-inner\">\n\t\t\n\n<h1 class=\"wp-block-heading has-text-align-center uv-simple-title\">FAQS<\/h1>\n\n\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n<div class='uv-faq-section'>\n\t\n\n<div id='block_db02c9f3fe2ee665250e2ffaa861db06' class=\"uv-section padding-sides padding-sides\">\n\t\t<div class=\"uv-section-inner\">\n\t\t\n\n\t<div class=\"uv-faqscont uv-clearfix\">\n\t\t<div class='uv-faqs-left'><div class='uv-faq-modern-item'><a href='javascript:void(0);'><p><strong>Where is Zouk Group Singapore located?<\/strong><\/p>\n<\/a><div class='uv-faq-modern-answer'><div class='uv-faq-modern-answer-inner'><p>3C River Valley Road, The Cannery,<br \/>\nSingapore, Singapore<\/p>\n<\/div><\/div><\/div><div class='uv-faq-modern-item'><a href='javascript:void(0);'><p><strong>What is the dress code at Zouk Group Singapore?<\/strong><\/p>\n<\/a><div class='uv-faq-modern-answer'><div class='uv-faq-modern-answer-inner'><p>At Capital, a smart dress code is required, with shorts and slippers not permitted. For Zouk and Phuture, shorts and bermudas are allowed, but covered shoes are a must. However, torn or cut-off tops, singlets, sandals, slippers, offensive prints, and tank tops are not permitted. Guests who do not adhere to the dress code may be denied entry, so we encourage everyone to dress appropriately for a seamless night out.<\/p>\n<\/div><\/div><\/div><div class='uv-faq-modern-item'><a href='javascript:void(0);'><p><strong>Do I need identification to enter?<\/strong><\/p>\n<\/a><div class='uv-faq-modern-answer'><div class='uv-faq-modern-answer-inner'><p>For a seamless experience at Zouk Group Singapore, please ensure you have current, non-expired, and valid government proof of identification, regardless of age. All-access passes and entry into Capital are exclusively available to males aged 21 and above and females aged 19. For Zouk and Phuture, the minimum age requirement is 18. Remember to carry proper identification along with your entry ticket, as failure to do so will result in denial without any refunds issued. We appreciate your cooperation in making your visit exceptional and enjoyable.<\/p>\n<\/div><\/div><\/div><\/div><div class='uv-faqs-right'><div class='uv-faq-modern-item'><a href='javascript:void(0);'><p><b>Where should I buy tickets for Zouk events?<\/b><\/p>\n<\/a><div class='uv-faq-modern-answer'><div class='uv-faq-modern-answer-inner'><p>For your safety and security, tickets must be exclusively purchased from our official ticketing website in the Events section.<\/p>\n<p>We do not endorse or recognize tickets purchased from third-party platforms. Buying tickets from our official website ensures authenticity and guarantees entry to our events. Purchasing from unauthorized third-party platforms poses risks, including fraudulent transactions and potential denial of entry. Unfortunately, we cannot guarantee ticket authenticity from third-party platforms. We recommend purchasing tickets exclusively from our official ticketing website for a worry-free experience and to ensure entry to our events.<\/p>\n<\/div><\/div><\/div><div class='uv-faq-modern-item'><a href='javascript:void(0);'><p><strong>Contact us<\/strong><\/p>\n<\/a><div class='uv-faq-modern-answer'><div class='uv-faq-modern-answer-inner'><p>For media inquiries, email <a class=\"_mizu194a _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"mailto:press@zoukgroup.com\" href=\"mailto:press@zoukgroup.com\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">press@zoukgroup.com<\/a>. For customer service see <a class=\"_mizu194a _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/zoukgroup.com\/singapore\/contact-us\/\" href=\"\/singapore\/contact-us\/\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/div>\t<\/div>\n\n\t\n\n\n\t<\/div>\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"categories":[],"class_list":["post-5056","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions | Zouk Group Singapore<\/title>\n<meta name=\"description\" content=\"Frequently Asked Questions. 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